Marketplace Declaration

Introduction

Alqon Innovations (Brand name: Surechain), a company incorporated, having its registered office at 5th Floor, C/o Muzigal Academy, Lakshmi Arcade, Plot No. 59 & 60, KPHB Phase 5, Hyderabad, Telangana – 500085,

bearing

GSTIN: 36ABBCA9215EZX

PAN: ABBCA9215E

Corporate Identification Number (CIN): HYDA36440F (hereinafter referred to as the “First Party” or the “Company”),

Surechain ( https://website.surechain.ai/) strives to provide a secure and efficient marketplace platform for buyers and sellers to connect and conduct transactions. This declaration outlines the rules and guidelines that all users must adhere to while using our services.

Definitions

Marketplace: The platform provided by Surechain for buying and selling goods and services.
User: Any individual or entity registered on the platform, including both buyers and sellers.
Buyer: A user who purchases goods or services from the marketplace.
Seller: A user who lists and sells goods or services on the marketplace.
Transaction: Any agreement or exchange of goods, services, or funds between buyers and sellers through the marketplace.

Registration

All users must provide accurate and up-to-date information during registration. Users must be at least 18 years old or have legal capacity to enter into contracts under applicable laws.

Code of Conduct

Users must not engage in fraudulent, deceptive, or illegal activities or anything deemed not legal by law.
Users must respect the rights and privacy of others.
Users must comply with all applicable laws and regulations.

Buyer Guidelines

Purchases

Buyers must review product descriptions and seller details before making a purchase. Buyers must pay for items promptly and in accordance with the agreed terms of use.

Disputes

Buyers should attempt to resolve disputes directly with sellers.
If a resolution cannot be reached, buyers may escalate the issue to Surechain at https://website.surechain.ai/contact-us/ for mediation.

Seller Guidelines

Listings

Sellers must provide accurate and complete information about their products or services.
Listings must comply with all applicable laws and marketplace policies.

Transactions

Sellers must fulfil orders promptly and in accordance with the agreed terms. Sellers must handle returns, refunds, and disputes in a professional manner as per the marketplace policies.

Marketplace Policies

Prohibited Items

SThe sale of illegal, counterfeit, or prohibited items is strictly forbidden.
Surechain reserves all the rights to remove any listings that violate this policy as per the guidelines mentioned in https://website.surechain.ai/compliance-security/

Fees and Payments

Surechain may charge fees for transactions, or any other services that are offered on the platform. All fees will be clearly disclosed and agreed upon before any transactions.

Privacy and Data Protection

Surechain is committed to protecting user privacy and personal information.
Users’ data will be handled in accordance with our Privacy Policy mentioned at https://website.surechain.ai/privacy-policy/

Dispute Resolution

Surechain provides a mediation service for resolving disputes between buyers and sellers.
Users agree to cooperate with the mediation process and abide by the final decision.
The refund policy of Surechain is at https://website.surechain.ai/refund-policy/

Changes to the Declaration

Surechain reserves the right to modify this declaration at any time.
Users will be notified of any significant changes and are expected to comply with the updated terms.

Contact Information

For any questions or concerns, users can contact our support team at besure@surechain.ai
By using Surechain you agree to comply with this declaration and all associated policies.`

Products listed on the website

The products are directly added by the suppliers from time to time and Surechain platform will moderate them.

Sold Items

None at this point of time.

Bank Account Details
?Bank Name: IDFC BANK
Account Name: ALQON INNOVATIONS PRIVATE LIMITED
Bank Branch: HYDERABAD-KARKHANA BRANCH
Bank Address: GROUND FLOOR, BUILDING NO. 256/GF/FF/SF, HOUSE NO. 2-13-21, ARUN PRAKASH ARCADE, KARKHANA, SECUNDERABAD CANTONMENT AREA, SECUNDERABAD, TELANGANA-500009
BBank Account Number: 70754696665
RTGS/NEFT IFSC Code: IDFB0080218
SWIFT Code: IDFBINBBMUM