Surechain FAQs
Frequently Asked Questions
About Surechain
Q1. What is SureChain?
SureChain is a trusted B2B marketplace that enables businesses to discover verified partners, post requirements, and build lasting trade relationships.
Q2. How is SureChain different from other B2B platforms?
Unlike generic marketplaces, SureChain prioritizes verified connections through its Know Your Business (KYB) process, ensuring trust, security, and genuine opportunities.
Q3. Who can join SureChain?
SureChain is open to manufacturers, wholesalers, exporters, service providers, and verified buyers looking to trade with confidence.
Getting Started
Q1. How do I register on SureChain?
Simply sign up with your business details, verify your account, and create your profile to start connecting with verified partners.
Q2. Is there a cost to join SureChain?
Basic registration is free. Businesses can upgrade to premium plans for advanced features like promotions, insights, and lead generation tools.
Q3. How do I set up my business profile?
Once registered, you can add your company details, upload product or service listings, and highlight certifications or achievements to increase credibility.
User Verification
Q1. How does SureChain verify businesses?
We follow a Know Your Business (KYB) process, validating legal documents, registration certificates, and business credentials to ensure only genuine buyers and sellers are onboarded.
Q2. Why is verification important?
Verification builds trust, reduces fraud, and helps you connect only with credible partners. Verified profiles also get higher visibility in searches.
Q3. How long does verification take?
Verification typically takes 24–48 hours after submitting required documents.
Lead Generation
Q1. How can I generate leads on SureChain?
We follow a Know Your Business (KYB) process, validating legal documents, registration certificates, and business credentials to ensure only genuine buyers and sellers are onboarded.
Q2. What are RFQs?
Verification builds trust, reduces fraud, and helps you connect only with credible partners. Verified profiles also get higher visibility in searches.
Q3. Do I need a premium plan for leads?
While free users can access limited leads, premium plans unlock priority visibility and higher lead volume.
Product Promotion
Q1. How does product promotion work on SureChain?
Our promotion tools help sellers highlight products, gain better visibility in search results, and get noticed by verified buyers faster.
Q2. Can I run targeted promotions?
Yes, you can promote specific products or categories to attract buyers in your niche.
Q3. Are promotions available for buyers too?
Yes, buyers can promote their RFQs to attract faster and better responses from verified sellers.
Sales Management
Q1. Does SureChain help me manage sales?
Yes, SureChain provides tools to track leads, respond to RFQs, and manage negotiations all in one platform.
Q2. Can I integrate my CRM or sales tools?
Currently, sales tracking is done inside SureChain. Advanced integrations may be available in future updates.
Q3. How can I improve my sales performance?
By maintaining a complete profile, responding quickly to RFQs, and using promotion tools, sellers increase their chances of closing deals.
Business Financing
Q1. What financing options does SureChain offer?
SureChain partners with lenders to provide working capital, invoice financing, and export-related credit solutions.
Q2. Who can apply for finance?
Any verified business on SureChain can apply for financing, subject to documentation and lender approval.
Q3. How secure is the financing process?
All financing is document-backed and handled through trusted financial institutions.
Platform Security
Q1. How does SureChain ensure platform security?
We use encryption, secure payment gateways, and strict KYB verification to safeguard business transactions.
Q2. Are payments secure on SureChain?
Yes, payments made through SureChain are protected by secure systems, ensuring buyers and sellers trade with confidence.
Q3. Can I report suspicious activity?
Yes, users can report fake profiles, fraud, or misuse directly to our support team for quick action.
Advanced Features
Q1. What advanced features does SureChain offer?
Advanced features include product promotions, buyer insights, data-driven analytics, and access to trade-linked financing.
Q2. Are advanced features included in free plans?
Some features are limited in the free plan. Premium plans unlock full access to advanced tools.
Q3. Can I upgrade later?
Yes, businesses can upgrade anytime to unlock additional features and gain competitive advantage.
About Surechain
Q1. What is SureChain?
SureChain is a trusted B2B marketplace that enables businesses to discover verified partners, post requirements, and build lasting trade relationships.
Q2. How is SureChain different from other B2B platforms?
Unlike generic marketplaces, SureChain prioritizes verified connections through its Know Your Business (KYB) process, ensuring trust, security, and genuine opportunities.
Q3. Who can join SureChain?
SureChain is open to manufacturers, wholesalers, exporters, service providers, and verified buyers looking to trade with confidence.
Getting Started
Q1. How do I register on SureChain?
Simply sign up with your business details, verify your account, and create your profile to start connecting with verified partners.
Q2. Is there a cost to join SureChain?
Basic registration is free. Businesses can upgrade to premium plans for advanced features like promotions, insights, and lead generation tools.
Q3. How do I set up my business profile?
Once registered, you can add your company details, upload product or service listings, and highlight certifications or achievements to increase credibility.
User Verification
Q1. How does SureChain verify businesses?
We follow a Know Your Business (KYB) process, validating legal documents, registration certificates, and business credentials to ensure only genuine buyers and sellers are onboarded.
Q2. Why is verification important?
Verification builds trust, reduces fraud, and helps you connect only with credible partners. Verified profiles also get higher visibility in searches.
Q3. How long does verification take?
Verification typically takes 24–48 hours after submitting required documents.
Lead Generation
Q1. How can I generate leads on SureChain?
We follow a Know Your Business (KYB) process, validating legal documents, registration certificates, and business credentials to ensure only genuine buyers and sellers are onboarded.
Q2. What are RFQs?
Verification builds trust, reduces fraud, and helps you connect only with credible partners. Verified profiles also get higher visibility in searches.
Q3. Do I need a premium plan for leads?
While free users can access limited leads, premium plans unlock priority visibility and higher lead volume.
Product Promotion
Q1. How does product promotion work on SureChain?
Our promotion tools help sellers highlight products, gain better visibility in search results, and get noticed by verified buyers faster.
Q2. Can I run targeted promotions?
Yes, you can promote specific products or categories to attract buyers in your niche.
Q3. Are promotions available for buyers too?
Yes, buyers can promote their RFQs to attract faster and better responses from verified sellers.
Sales Management
Q1. Does SureChain help me manage sales?
Yes, SureChain provides tools to track leads, respond to RFQs, and manage negotiations all in one platform.
Q2. Can I integrate my CRM or sales tools?
Currently, sales tracking is done inside SureChain. Advanced integrations may be available in future updates.
Q3. How can I improve my sales performance?
By maintaining a complete profile, responding quickly to RFQs, and using promotion tools, sellers increase their chances of closing deals.
Business Financing
Q1. What financing options does SureChain offer?
SureChain partners with lenders to provide working capital, invoice financing, and export-related credit solutions.
Q2. Who can apply for finance?
Any verified business on SureChain can apply for financing, subject to documentation and lender approval.
Q3. How secure is the financing process?
All financing is document-backed and handled through trusted financial institutions.
Platform Security
Q1. How does SureChain ensure platform security?
We use encryption, secure payment gateways, and strict KYB verification to safeguard business transactions.
Q2. Are payments secure on SureChain?
Yes, payments made through SureChain are protected by secure systems, ensuring buyers and sellers trade with confidence.
Q3. Can I report suspicious activity?
Yes, users can report fake profiles, fraud, or misuse directly to our support team for quick action.
Advanced Features
Q1. What advanced features does SureChain offer?
Advanced features include product promotions, buyer insights, data-driven analytics, and access to trade-linked financing.
Q2. Are advanced features included in free plans?
Some features are limited in the free plan. Premium plans unlock full access to advanced tools.
Q3. Can I upgrade later?
Yes, businesses can upgrade anytime to unlock additional features and gain competitive advantage.